Overview
Returns/Exchanges Policy
Our goal is to provide our customers with the best products available. We conduct extensive testing on each product to look for the best compatibility, fit, finish, ease of use and quality. In the event you are dissatisfied with a product, please contact us within 30 days of the shipment date at 2860239554@qq.com for refund detail,so that we can insure proper tracking of your return. After we receive your return, please allow 5 business days to process your transaction. Shipping charges will NOT be refunded.
• Defective Items: If you receive a defective product, please contact us.
The replacement or even exchange item will be sent to you and will include a self-addressed pouch to return the defective item to us.
There will be a charge for the replacement product but we will issue a full refund when we receive the defective item back.
If for any reason, the customer does not want the replacement for the defective item, the customer assumes responsibility for the return shipping costs.
If our staff tests the returned item and it has been found to not to be defective,
the customer assumes responsibility for the additional shipping costs and for the original item if it is not returned within 10 business days.
Need help?
Contact us at 2860239554@qq.com for questions related to refunds and returns.